Terms & Conditions

 

 

GENERAL CONDITIONS:

Solysol sells based on the actual Spanish laws of commerce. To introduce an order you must be identified or registered. In your basket you will find information about payment terms and deliveries. Prices in this site include Spanish taxes. If you are exempt of payment of those taxes, please contact us. If you accept an order a contract is made that forces Solysol to supply the products and you to purchase it.

1. PAYMENT TERMS

Payment: Payment can be done thru:

A. Bank Wire Transfer

B. PAY PAL account. PAY PAL will add 3,5 % to the total amount of your order.

2. PRICES AND DELIVERY TIME

Indicated prices are valid during the indicated period. Delivery time starts as soon as you make your order formal and payment has been made.

Once your order is received, you will get an order confirmation and will be requested to confirm your payment and selling conditions acceptance. 

Transportation costs on Solysol are given just for transportation inside Spain (Peninsula). For other destinations, please ask for prices and conditions.

3. CANCELLATION OF THE ORDER:

You can cancel the order up to seven days after you processed it. If the products have been already delivered, you are responsible to return them back. Once received the products back the lost of value will be evaluated to return your money back deducting the loss of value. 

4. CLAIMS:

In case of deliveries out of Spain, your order will be dispatched ex-works our warehouse. Solysol does not accept any claims due to transportation events.  

All claims must be sent to any of the Contact Addresses you find in this site.

5. WARRANTY:

Products from Solysol are manufactured by market leaders and recognized companies. Please ask about warranty of products before you buy and how the warranty will be assisted in your country by the correspondant manufacturer. Also check handling and warehousing instructions in order to keep the products in perfect conditions before use.

6. GENERAL TERMS:

SOLYSOL follows the Ethical Code of (Código Ético de) CONFIANZA ONLINE. 

These General Terms are based on Spanish laws. Please check trusting conditions of CONFIANZA ONLINE by visiting www.confianzaonline.es.

7. RESPONSIBILITY AND CONTRACT VOID CANCELLATION:

Responsibility and contract void cancellation will apply in case of major force as laws or events out of Solysol control.

 

CUSTOMER SERVICE for any questions:

Telephone     

(+34) 925 797 688
Fax (+34) 925 797 064
   
Email

info@solysol.com.es